Privacy Policy

Welcome to Mama and Me MIHP.  We are committed to safeguarding your privacy and protecting your personal and health information in compliance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA), the Michigan Identity Theft Protection Act, and other relevant U.S. privacy regulations. 

This Privacy Policy explains how we collect, use, and protect personal and health information obtained through our website www.mamamemihp.com and during the provision of case management and support services.

Information We Collect:

We collect personal and health-related information that you voluntarily provide through our website, forms, or interactions with our team. This may include:

• Full 
• Email address 
• Phone number
• Date of birth
• Mailing address
• Health or medical information related to program eligibility 
• Health or medical information related to service delivery 
• Information submitted via our Contact Form or Referral Form

We may also collect non-personal information such as browser type, device identifiers, and pages visited for website analytics and performance purposes.

How We Use Your Information

We use your personal and health information for purposes directly related to our Maternal Infant Health Program (MIHP), including:

• Providing case management and coordination of care
• Assessing eligibility for program participation
• Communicating with you and your healthcare providers
  Responding to referrals and inquiries
• Maintaining required records for program compliance and reporting 
• Improving our services and website functionality
• Complying with applicable state and federal laws

We do not sell or rent your personal or health information.

HIPAA Notice of Privacy Practices

As part of our MIHP services, Mama and Me MIHP may create, receive, maintain, or transmit Protected Health Information (PHI) in accordance with HIPAA regulations (45 CFR Parts 160 and 164).

Your PHI may include information such as your medical history, health conditions, treatments, and service records. We are required by law to:

• Maintain the privacy and security of your PHI
• Provide you with this notice describing our privacy practices
• Notify you if a breach occurs that may have compromised your information

We will only use or disclose your PHI for purposes permitted under HIPAA, such as treatment, payment, healthcare operations, or as otherwise authorized by you or required by law. 

If you would like a full copy of our HIPAA Notice of Privacy Practices, please contact us using the information below.

Sharing of Information

We may share personal or health information in the following circumstances:

• With authorized healthcare providers, agencies, and partners involved in your care coordination or case management
• With business associates (e.g., hosting providers like GoDaddy) who perform services on our behalf under strict confidentiality and HIPAA-compliant agreements
• When required by law, regulation, or legal process (e.g., court orders, audits, or public health reporting)

We ensure that all entities handling PHI on our behalf meet HIPAA security and confidentiality standards.

Data Security

We employ reasonable and appropriate administrative, technical, and physical safeguards to protect personal and health information from unauthorized access, disclosure, alteration, or destruction. This includes secure servers, encrypted communications where applicable, and staff training on privacy practices.

While we take these precautions seriously, no electronic system is completely secure, and we cannot guarantee absolute protection against all threats.

Cookies and Website Analytics

Our website may use cookies or similar technologies to enhance functionality and improve user experience. You may disable cookies through your browser settings. We do not use cookies to collect PHI.

Your Rights

• Under HIPAA and other privacy laws, you have the right to:
• Request access to your personal or health information
• Request corrections to inaccurate or incomplete information
• Request restrictions on certain uses or disclosures of your PHI
• Receive a list of disclosures made of your PHI (where applicable)
• Request communications by alternative means or at alternative locations
• File a complaint if you believe your privacy rights have been violated

To exercise any of these rights, please contact us in writing using the contact information below.

Children’s Privacy

Our services are intended for parents, caregivers, and families. We do not knowingly collect information directly from children under 13 years of age without verified parental consent. If such information is discovered, we will promptly delete it.

Updates to This Policy

We may revise this Privacy Policy periodically to reflect changes in our practices or legal obligations. Updates will be posted on this page with a new “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy, wish to request a copy of our HIPAA Notice of Privacy Practices, or need to exercise your privacy rights, please contact us at:  mamameteam@mamamemihp.com
 

Last Updated: November 8, 2025